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Timeline
Jun 2025-Jan 2026
Role
Product Designer
Led end-to-end design for Dexcom’s first Population Health initiative, evolving from a supporting role into initiative lead.
Key Contributions
Healthcare is shifting from volume to outcomes. Value-based care requires providers to monitor populations, flag risk early, and act proactively. Clarity supported individual patient insights well — but had no population-level workflow.
Current state
No way to analyze trends across patient cohorts or identify at-risk groups at scale
Teams relied on manual data extraction and fragmented external tools — slow, error-prone, non-scalable
Users were actively requesting this capability; industry standards were moving the same direction
Risk: Clarity falling behind both user needs and the market
The Challenge
Healthcare professionals lacked tools to analyze trends across patient cohorts, identify at-risk groups, and take action at scale.
Instead, they relied on manual data extraction, external tools, and fragmented workflows — leading to time-consuming, error-prone, and non-scalable processes. At the same time, Clarity users were actively requesting population-level workflows, driven by a broader industry shift toward value-based care models and evolving reporting standards. Without native support, Clarity risked falling behind both user needs and healthcare system expectations.
Final Product
Population Health Table
Introduced a dedicated population health view within Clarity, enabling providers to analyze large patient cohorts in a single interface. Optimized the table layout to maximize patients in view, reducing the need for fragmented workflows and improving efficiency during clinical review and decision-making.
Lookback Period Filtering
Designed flexible lookback period controls that allow providers to filter population data using custom and preset time ranges. This supports trend analysis, risk identification, and alignment with evolving clinical and reporting standards.
Customization Flow
Developed a streamlined configuration flow that enables clinics to tailor population health tables to their specific workflows. Empowered users to prioritize relevant metrics and patient data without relying on external tools or engineering support.
Export Flow (NCQA/HEDIS Reporting)
Enabled export functionality for population health data to support clinic retrospectives and quality reporting. Designed with NCQA/HEDIS requirements in mind, allowing providers to efficiently extract and share standardized data for compliance and performance tracking.
